So, as I promised here are some photos from Gloria. This place is amazing! We are returning here every year. The place is really great. We always go all-inclusive in Belek and we are renting Garden villa. This hotel ticks all the boxes for us. The rooms are really nice, the food is great and the a la cartes are free. Children love the area and clubs.
But the Serenity has a couple of X factors which make it stand out.The first is the staff. I’m getting on a bit now and have been there and done that but I doubt I’ve seen better service anywhere in the world.
From reception through guest relations, waiting, bar and housekeeping, this hotel sets and maintains amazingly high standards of service. I can fully understand why the Maxx and the new Regnum Carya keep poaching staff from the Serenity. They’re brilliant.
The second factor is just a natural consequence of the first. The staff are so good that they create a wonderful relaxed atmosphere, akin to a small family-run hotel. You soon get on first name terms with them: and they with you.